Product Lead, Organizational Management Full Time NEW

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America’s best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

Organizational management is the backbone of Rippling—the system of record for how a company is structured. As Product Lead, you own the systems that define workforce structure: org hierarchy, position management, job architecture (families and levels), skills, entities, cost centers, business partner mappings, and permissions/approval workflows that govern change. This is a platform role with impact across every customer and product team.

As Rippling expands further into hourly environments, organizational structure doesn’t just define reporting lines, but drives scheduling, payroll, compliance, and day-to-day operations for thousands of workers across locations, shifts, and roles. At that scale, Org data needs to be accurate, dynamic, and instantly reflected across payroll, time tracking, and scheduling without slowing the business down. Solving this requires building deep platform capabilities: flexible, multi-dimensional hierarchies; position-based models that enforce headcount; real-time data propagation; configurable approval chains; and support for unions, job classifications, and local compliance.

What You Will Do

• Own and drive the end to end roadmap for org management org hierarchy, position management, job classifications, entity and cost center structure, and permissions/approval workflows that govern structural changes.
• Define how Rippling’s org model scales to enterprise complexity—multi-entity structures, matrix reporting, and configurable approval chains without losing the simplicity that makes Rippling fast to deploy.
• Make the architectural decisions that determine how org data flows into downstream products; when payroll, benefits, Time, and finance all key off the same org record, you need to understand dependencies deeply and ship changes that don’t break what’s already working.
• Lead discovery for the next wave of enterprise capabilities, identify where Rippling is losing deals or creating post-sale friction because the org model is too limited, and translate those gaps into a prioritized build plan.
• Set and enforce the quality bar for org data integrity; inaccurate org structures create downstream failures across payroll, compliance, and IT, so you will define what correct means, instrument it, and work with engineering to close the gaps.
• Partner with design and engineering to ship features end to end from the first customer interview through GA and post-launch iteration; you write the specs, own the tradeoffs, and are accountable for outcomes.
• Collaborate with sales, solutions engineering, and customer success to understand where org management complexity blocks deals or creates friction, and feed that signal directly into the roadmap.
• Ensure that the speed and simplicity Rippling is known for is consistently met, even as we add support for larger, more complex customer configurations.

What You Will Need

• At least 7 years of product management experience, with a meaningful portion spent on platform or data-model problems that other products and teams depended on.
• A demonstrated track record of shipping products end to end – not just defining them; you’ve owned features from discovery through GA and know what breaks in the middle.
• Deep analytical and prioritization skills; ability to separate signal from noise across customer requests, sales data, and usage patterns, and make confident tradeoff decisions without needing perfect information.
• Experience working on B2B products at scale, with a strong understanding of how enterprise customers think about org structure, headcount management, and workforce operations.
• Ability to operate at both the system level (how should the org data model work?) and the user level (is this workflow something an HR admin can actually navigate?), and hold both simultaneously.
• Strong alignment with Rippling’s core values: We Run Hard, We Push the Limits of Possible, and Never Not My Problem.
• Exceptional communication skills, able to write crisp specs, run sharp reviews with engineering, and hold a clear line with stakeholders when priorities conflict.
• An eye for the difference between complexity that is necessary and complexity that was built instead of thinking harder; you push for the simpler path when it exists.