Etraveli Group – Business Analyst – I ( 2-4 yrs ) Full Time

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.

We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.

The Role Overview

• We are looking for a Business Analyst to join our team and help ensure our websites meet the highest standards of performance, reliability, and user experience.
• In this role, you will focus on maintaining site quality, optimizing loading speed, and ensuring seamless performance for our B2B partnerships.
• You will also collaborate with key stakeholders across the organization to drive continuous improvements and help with complex configurations.

Job Responsibilities

• Conduct testing to ensure website performance, functionality, and overall quality from an E-commerce perspective.
• Monitor and optimize site loading speed to enhance user experience.
• Work closely with our B2B partners to ensure their needs are met and their platforms perform as expected.
• Identify and document bugs, performance issues, and areas for improvement on a daily basis.
• Collaborate with developers, product managers, and other stakeholders to resolve issues and implement best practices.
• Maintain test plans, cases, and reports to track quality metrics.
• Support continuous integration and deployment processes to ensure smooth releases.
• Create dashboards and analyse data on a regular basis.
• Help and support other teams in the organisation with different site related tasks.
• Adding both easy and complex configurations inside all of our systems, so that it matches what the organisation wants.

Job Requirement

• 2-4 years of experience in quality assurance, website testing, or a related field.
• Understanding of web performance optimization and best practices.
• Experience with debugging tools and manual testing.
• Strong communication skills to engage with internal stakeholders and external partners.
• Ability to work in a fast-paced, agile environment with frequent releases.
• Detail-oriented with a proactive approach to problem-solving.
• If you’re passionate about ensuring top-quality digital experiences and thrive in a collaborative environment, we’d love to hear from you!
• Preferred: E-commerce background, and that you have basic development skills (html, css)

Thorough On Boarding Process

We are building a stellar onboarding adventure just for you, spanning your first 120 days, including access to learning resources, Q&A sessions with our CEO and a buddy program.

Competitive Benefits

We pay fairly and align compensation with your role’s impact on the company. Referral bonus, pension and insurances are also applicable, with some variations across our locations.

Wellbeing & Community

In order to be the best version of you every day, you need an environment that provides for your wellbeing. From breakfast & good coffee to start your day to healthcare, employee assistance plans and team bonding events we’ve got you covered!

Opportunities for Development

You will find extensive learning opportunities, team training and workshops connected to your role as well as guidance from renown leaders, all provided in a fast pace environment with flat hierarchies.

Hybrid Work

We want you to enjoy the best of all worlds and we know that doesn’t always mean working at the office. We have a hybrid policy, including working from anywhere 2 weeks every year.

Diversity disclaimer

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Company Description

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, serving as the gateway to Etraveli Group’s flight content and fulfillment services, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Headquartered in Stockholm, Sweden, we have over 3,200 dedicated employees and more than 1,400 outsourced staff, across 11 offices worldwide, including Athens, Gothenburg, Krakow, London, Montevideo, Mumbai, Pune, Tel Aviv, Toronto, and Uppsala. We serve more than 48 million travellers annually across 75 markets and are owned by the private equity firms CVC Capital Partners and KKR.

We are here to solve the complexity by connecting millions of flights and travelers across the world.