IT Service Operator (f/m/d) – Polarion Full Time

We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an outstanding addition to our vibrant team. Siemens Mobility is an independent handled company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.

We are looking for an IT Service Operator (f/m/d) – Polarion

You’ll make a difference by:

• Responsible for operating and supporting the ALM applications in use (Polarion)
• Monitor the applications and proactively prevent performance or security issues
• Support monitoring, recognition, evaluation, troubleshooting and correction of system and network problems
• Support users with questions and systematically process tickets from end users
• Close contact with our Polarion team and our partners/suppliers
• Support creating and maintaining the service documentation and regularly update the knowledge base
• Support the rollout of new versions, products/solutions and services, as well as the infrastructure required (cloud-based)
• Operate future applications in conjunction with our internal and external business partners.

You’ll win us over by:

• successfully finished studies in computer science or electrical engineering or a comparable qualification with corresponding additional skills
• possession of very good problem-solving skills, ability to work independently, meet deadlines, and maintain a high level of confidentiality
• 3+ years of experience with IT System operations
• Experience with programming and scripting and modern IT System monitoring Tools
• Very good time management, organizational, and effective communication skills
• good team player, good getting along with co-workers and work effectively in a team environment
• willing to travel several weeks to Europe
• fluent knowledge of Business English (Level C1), highly self-motivated, thinking in a customer-oriented way
• experience with Polarion ALM support or administration
• experience with Linux and Windows Operating Systems
• 2+ years of experience with AWS or Azure Cloud in IT System Operation and Monitoring.

Join us and be yourself!

We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us.

Make your mark in our exciting world at Siemens.

This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you’ll get the chance to work with teams impacting – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We’re dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and encouragement and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers & more about mobility at https://new.siemens.com/global/en/products/mobility.html