Senior Engineer, Service Full Time NEW

Who We Are

Yanmar Coromandel Agrisolutions Private Limited (YCAS) is a leading Indian agricultural machinery and farm mechanization company established in 2014 as a strategic joint venture. We bring together the global engineering strength of Yanmar (Japan), the extensive farmer network of Coromandel (India) — part of the Murugappa Group — and the global business expertise of Mitsui (Japan). Our shared mission is to strengthen Indian agriculture through innovative mechanization solutions.

What We Do

As the exclusive distributor of Yanmar’s agricultural machinery in India, YCAS leads sales, marketing, and after‑sales service. By integrating Japan’s advanced farm technologies with localized solutions, YCAS drives mechanization that boosts farm performance and plays a vital role in supporting India’s food security and supply challenges.

What’s in it for You

At Yanmar Coromandel Agrisolutions Private Limited (YCAS), you’ll be part of a dynamic team shaping the future of agricultural mechanization in India. As a member of this joint initiative backed by global leaders, you’ll work with advanced machinery and farm technology that directly addresses real challenges faced by farmers and contributes to improving productivity and food supply nationwide.

You’ll gain hands‑on exposure to cutting‑edge agricultural solutions, helping you build deep expertise in sales, service, technology, and market strategy.

Career development is at the core of your growth here — with opportunities for continuous learning, skill enhancement, and advancement as we expand our presence and product offerings in the Indian agricultural sector. Your contributions will help enable farmers to meet India’s growing food demand, giving your work meaningful impact beyond the workplace

Key Responsibilities:

• Service Experience: Provide expert service and maintenance for agricultural machinery, with a focus on combined harvesters and rice harvesters. Troubleshoot and resolve mechanical issues to ensure optimal performance and customer satisfaction.
• Spare Parts Sales: Develop and maintain strong relationships with dealers to drive spare parts sales. Understand market demands and provide tailored solutions to meet customer needs.
• Warranty Claims Management: Handle warranty claims efficiently, ensuring all necessary documentation is submitted accurately and timely. Collaborate with internal teams to address warranty-related issues and improve service quality.
• Market Quality Reporting: Prepare and submit detailed market quality reports to track product performance and customer feedback. Analyze trends and recommend improvements to enhance service delivery.
• Field Issue Monitoring: Monitor field issues related to machinery performance and customer complaints. Work proactively to identify and resolve issues, ensuring minimal downtime for customers.

Experience Required:

• 5-10 years of experience in servicing agricultural machinery, with specific expertise in combined harvesters and rice harvesters being a significant advantage.
• Proven track record in spare parts sales and dealer management.
• Strong understanding of warranty processes and quality reporting.
• Excellent problem-solving skills and the ability to work independently in the field.
• Strong communication and interpersonal skills to build relationships with dealers and customers.

Qualifications:

• Diploma/B. Tech – Any stream