Apache Nifi Admin Full Time NEW

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Position Overview

We are seeking a Senior Apache NiFi Administrator with strong hands-on expertise in Apache NiFi administration, AWS cloud administration and Terraform. This role will support enterprise data-flow platforms in production while also contributing to new environment builds, cloud modernization, and platform migration initiatives.

The ideal candidate brings deep operational experience supporting NiFi in complex enterprise environments, with a strong focus on platform reliability, performance, security, high availability, and incident response. This individual must also have proven experience deploying and supporting migration efforts from on-prem infrastructure to cloud-based environments.

Key Responsibilities

• Administer, support, and maintain Apache NiFi clusters in enterprise production environments
• Manage NiFi flows, processors, queues, templates, parameter contexts, and controller services
• Perform installation, configuration, upgrades, patching, and lifecycle management of NiFi platforms
• Monitor platform health, throughput, latency, failures, and overall system performance
• Troubleshoot flow failures, back-pressure issues, cluster instability, and node failures
• Manage NiFi security, including TLS/SSL, certificates, access controls, users, and policies
• Perform root cause analysis and lead resolution of platform incidents and production issues
• Ensure high availability, recoverability, node health, and data integrity across environments
• Participate in new environment builds
• Maintain operational documentation, runbooks, SOPs, and support procedures

Required Qualifications

Unix

• Strong hands-knowledge on administering and supporting Unix platforms

Apache NiFi Administration

• 5+ years of hands-on experience administering and supporting Apache NiFi in enterprise environments
• Strong experience with NiFi clusters, flows, processors, queues, controller services, upgrades, and configuration management
• Proven ability to troubleshoot performance issues, flow failures, back-pressure, and node-level incidents
• Experience managing NiFi security, including certificates, TLS/SSL, user access, and policy administration
• Strong knowledge of production support, platform monitoring, and incident response

AWS Administration

• Strong hands-on experience with AWS Administration in enterprise production environments
• Working knowledge of AWS services using Terraform to provision services such as
• EC2
• S3
• IAM
• VPC
• Security Groups
• CloudWatch
• EKS
• EMR
• Load Balancers / networking components
• Experience supporting secure, scalable, and highly available cloud environments
• Building AWS platform using Terraform

Operations & Support

• Experience remediating security vulnerabilities, including CVE patching, OS patching, and library updates
• Experience using ticketing tools such as Jira, Cherwell, Ivanti or similar
• Ability to create and maintain runbooks, SOPs, and operational support documentation
• Comfortable working in incident-driven, 24×7 production support environments
• Strong experience working with onshore and offshore teams