Support Engineer 1 – Python, SQL Full Time

• Join one of the world’s leading AI-driven supply chain solutions companies, recognized by Glassdoor as one of the “Best Places to Work.”
• We are looking for a skilled individual with a strong foundation in statistical and analytical methods, who can also collaborate effectively with teams during deployment and operational phases.
• Expertise in implementing industry best practices is a plus.

Scope

• As a Support Engineer, you will be a key player in onboarding clients onto Blue Yonder’s Luminate Planning suite of solutions and providing ongoing support through our Data Science as a Service (DSaaS) offering.
• Our team currently consists of approximately 50 associates in India, part of a larger global team spanning the US and Germany, and is poised for rapid growth.
• Strong communication and leadership abilities are essential, as you will mentor junior team members.

What You’ll Do

• Select, build, and optimize classifiers using advanced machine learning techniques.
• Conduct data mining using cutting-edge methods and tools.
• Integrate third-party data sources to enhance the company’s datasets when necessary.
• Refine data collection procedures to ensure relevant data is available for analytic systems.
• Process, cleanse, and verify the integrity of data used for analysis.
• Perform ad-hoc analysis and present results clearly to stakeholders.
• Address customer concerns regarding forecasting issues and data quality, and build utilities to perform forecasting checks.

What We Are Looking For

• Solid understanding of machine learning algorithms (e.g., Linear Regression, K-Means Clustering, Naive Bayes).
• Proficiency in data science toolkits such as Python, NumPy, Pandas, Matplotlib, Seaborn (expertise in at least two is required).
• Experience in supply chain concepts and statistical analysis.
• Knowledge of operations research concepts, including integer, linear, and stochastic programming.
• Strong critical and operational thinking skills.
• Familiarity with data visualization tools such as Streamlit and Power BI.
• Proficiency in query languages such as SQL and Snowflake, or Python-based SQL wrappers.
• Solid grounding in applied statistics, including distributions, hypothesis testing, and regression analysis.
• Bonus skills: familiarity with Dask/parallel processing, Airflow orchestration tools, Postman/API integration.
• Strong scripting and programming capabilities.
• Data-driven mindset with an eye for detail.

Educational Background

• Bachelor’s or Master’s degree in Computer Science with a focus on Data Science.

Experience

• 1 to 3 years of relevant experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.