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We are looking for a dynamic and customer-focused Client Service Executive to join our team at Neoripples Pvt Ltd. If you have a knack for creating engaging presentations in MS PowerPoint and possess excellent spoken and written English skills, then this role is perfect for you!
Key Responsibilities
- Serve as the primary point of contact for clients, addressing their inquiries and resolving any issues in a timely and professional manner.
- Create visually appealing and informative presentations using MS-PowerPoint to showcase our company’s products and services.
- Develop strong relationships with clients to understand their needs and provide tailored solutions to meet their requirements.
- Coordinate with internal teams to ensure the timely delivery of services and products to clients.
- Prepare and deliver reports on client satisfaction, feedback, and overall performance to the management team.
- Stay updated on industry trends and competitor activities to provide insights and recommendations for client retention and growth.
- Collaborate with the sales and marketing teams to develop strategies for client acquisition and retention.
About Company: NeoRipples Marketing is a new-age digital solutions agency that blends creativity with strategy to craft impactful brand experiences and inspire audiences worldwide. Our comprehensive in-house services include social media management, Google marketing, content creation, data-driven analysis, event management, and visual storytelling. With over 100 successful projects and a global footprint, we specialise in redefining digital engagement, particularly for startups. Join us to be part of an innovation-driven team that transforms brand visions into reality.