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Detail-oriented Inside Sales and IT Support professional with hands-on experience supporting end-to-end sales operations and providing reliable technical assistance. Skilled in preparing quotations, managing invoices, maintaining pricing and margin sheets, and keeping accurate sales reports and documentation. Experienced in professional customer communication via phone and email, ensuring smooth coordination between sales, accounts, and operations teams for timely order processing and customer satisfaction.Strong background in IT support, including Active Directory troubleshooting, ticketing tools, Microsoft Outlook email management, and desktop setup. Known for excellent organizational skills, clear communication, strong data handling, and the ability to deliver seamless and positive customer experience while supporting business growth.My experience in IT support also includes Microsoft Outlook email management, where I assist with troubleshooting email issues, managing configuration.
