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Key Responsibilities
- Manage and engage field experts as the primary point of contact, ensuring alignment with processes and expectations
- Monitor and resolve expected order breaches (EOB) to ensure timely service delivery
- Track attendance, manage schedules, and maintain discipline across the expert network
- Conduct regular briefings and ensure clear communication of updates and performance expectations
- Support new initiatives, process rollouts, and identify training needs for continuous improvement
About Company: Snabbit is revolutionizing home services in India as the first-ever on-demand platform to bring quick, reliable home help straight to your doorstep in just 15 minutes. Backed by Nexus and other top-tier VCs, Snabbit has successfully raised significant capital to fuel its ambitious vision of redefining convenience for urban households. With plans to double down on expansion, Snabbit is poised to become a household name, offering a seamless blend of trust, efficiency, and affordability to simplify everyday life.
