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Engineering

Team leader Bpo Full Time


Hi,

We are hiring for the Team Leader Operation Postion.

  • Team Management
  • Manage, coach, and motivate a team of 15 to 25 associates
  • Conduct daily huddles, performance reviews, and one-on-one sessions
  • Handle attendance, shrinkage, leave planning, and roster adherence
  • Operations Management
  • Monitor day-to-day e-commerce operations (orders, cancellations, returns, RTO, refunds)
  • Ensure SLA, TAT, AHT, productivity, and quality targets are met
  • Coordinate with internal teams (Quality, Training, WFM, Tech)

Requirements –

  • Graduate in any discipline
  • Overall, 3 years Experience.
  • English, Hindi Languages Required

1 year as Team Leader – Operations

Looing immediate Joiner.

Thanks Reagards

Sakshi

7058321698

Subhadra jobs Consultancy

This job is provided by Shine.com

Job Overview

  • ID: 9044
  • Date Posted:
  • Job Title: Team leader Bpo
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