Academic Program Manager Full Time

About Us: Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology.

Job Summary: Own the end-to-end student journey across GGFI batches, from onboarding and attendance to issue resolution, exam readiness, certification completion, and placement handoff. The role is responsible for running disciplined batch operations while ensuring a high-quality student experience.

Things to ensure: Batches run on time, students know exactly what to do next, attendance risks are caught early, issues are closed quickly, faculty are aligned, exams/certifications are tracked tightly, and leadership has a clear weekly view of batch health.

Key Responsibilities:

• Student journey: Manage onboarding, batch communication, attendance expectations, course flow, exam process, and placement-readiness handoff.

• Batch operations: Coordinate class schedules, faculty availability, classroom readiness, learning material, and student communication.

• Attendance and engagement: Track attendance, identify inactive or at-risk students, and drive timely follow-ups to reduce drop-offs.

• Issue resolution: Act as the first point of contact for student concerns and close issues around schedules, faculty, exams, certification, and learning support.

• Faculty and exam coordination: Work with lecturers and internal teams to monitor batch progress, weak areas, exam readiness, documentation, and certification closure.

• Reporting: Maintain weekly dashboards on batch health, attendance, issues, exam readiness, certification status, and student satisfaction.

Success Metrics:

● Attendance %

● Batch completion %

● Drop-off / inactive student %

● Issue resolution TAT Student satisfaction / NPS

● Exam readiness %

● Certification completion %

● Placement handoff readiness %

● Faculty feedback score

Qualifications and Skills:

● 3-6 years in student operations, academic coordination, customer success, program management, edtech operations, vocational training, or offline center operations.

● Strong ownership, communication, follow-up discipline, and stakeholder management.

● Comfortable working with Google Sheets, trackers, dashboards, and weekly operating reviews.

● Student-first mindset with the ability to balance empathy, process discipline, and speed of execution.