Work with a cross-functional team to gather requirements and inputs needed to determine clearly defined JIRA workflows and architecture.
Work with a cross-functional team to gather requirements and inputs needed to establish JIRA dashboards to be used for easy high-level snapshots of project progress.
Work with a cross-functional team to gather requirements and inputs needed to create standardized reports that can be run and exported with ease.
Establish a standardized Jira workspace template that will be used to house all materials relevant to the web development processes.
Create standardized templates for functional requirements document, technical architecture documentation, and user stories.
Assist with development of training documentation that can be used to roll out JIRA, Confluence, and the requirements documents to our global organization
Administer and maintain JIRA environments post-implementation; suggest and implement optimizations based on user behavior.
Aid project managers and administrators in maintaining project settings.
Assess, set up, and maintain third-party connections, integrations, and applications.
Boost the security of JIRA as confluence spaces and JIRA projects can have access restrictions set.
Control the additions, deletions, roles, and memberships of users.
Develop new initiatives to assist team’s regular job.
Create and put in place unique workflows to assist corporate procedures.
Function as an authority on the topic and an advocate for using best practices.
Execute recurring cleaning and maintenance actions for the application.
Educate teams and users about the capabilities of the application assisting users in developing and utilizing filters, dashboards, boards, and reporting capabilities.
Investigate issues with notifications, workflow, and permission.
Manage user rights for tools according to the requirements of projects and teams.
Perform system and application management activities, such as scheduling jobs and backing up data.
Test new versions of the tools and plug-ins to verify compatibility.