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Full job description
Designation:
Location: India Maharashtra G-Corp Tech Park, Thane
Organization: Financial Services
Job Description:
Key Responsibilities:
- Manage and monitor the organization’s IT infrastructure, systems, networks, and applications.
- Provide technical support and resolve hardware, software, and network-related issues.
- Coordinate with internal teams and external vendors for IT implementations and maintenance activities.
- Ensure data security, backup management, and compliance with IT policies and procedures.
- Assist in managing IT assets, software licenses, and inventory tracking.
- Support onboarding and offboarding activities including system access, device allocation, and account management.
- Monitor system performance and recommend upgrades or improvements where required.
- Maintain documentation related to IT processes, configurations, and troubleshooting guides.
- Support implementation of new technologies, tools, and digital initiatives.
- Ensure timely closure of IT support tickets and adherence to service levels.