Assistant Manager – Talent Acquisition (Hospitality) Full Time

Assistant Manager – Talent Acquisition (Hospitality)

Location: Delhi NCR

Department: Human Resources

Reporting To: Manager – Talent Acquisition / Head – HR

Role Overview

We are looking for an Assistant Manager – Talent Acquisition with experience in hospitality hiring to drive end-to-end recruitment across our operations.

The ideal candidate should have a strong understanding of hotel industry roles, service standards, and hospitality talent, and should be able to identify candidates who align with a high-quality, service-driven environment.

This role will play a key part in building teams that directly impact customer experience and operational excellence.

Assistant Manager – Talent Acquisition (Hospitality)

1. End-to-End Recruitment

• Manage the complete hiring lifecycle for hospitality roles including:
• Front Office / Guest Relations
• Housekeeping staff
• F&B service and kitchen staff
• Operations / Floor executives
• Source, screen, and shortlist candidates as per role requirements
• Conduct initial interviews and coordinate further rounds

2. Hospitality-Focused Candidate Assessment

• Evaluate candidates on:
• Grooming and presentation
• Communication and interpersonal skills
• Service mindset and guest-handling ability
• Ensure alignment with hospitality service standards

3. Sourcing & Pipeline Development

• Build strong sourcing channels through:
• Hospitality institutes and hotel management colleges
• Job portals (Naukri, Indeed, etc.)
• Industry referrals and networks
• Maintain a ready pipeline of trained hospitality professionals

4. Industry & Vendor Coordination

• Collaborate with:
• Hospitality staffing agencies
• Training institutes and placement partners
• Strengthen talent supply channels for consistent hiring needs

5. Stakeholder Management

• Work closely with Operations teams to understand:
• Role requirements and expectations
• Shift structures and deployment plans
• Ensure hiring aligns with on-ground operational needs

6. Offer Rollout & Joining Conversion

• Manage offer rollouts and candidate engagement
• Ensure high offer-to-joining conversion
• Actively manage drop-offs through continuous follow-ups

7. Reporting & Data Management

• Maintain recruitment trackers and dashboards
• Track key hiring metrics:
• Time to hire
• Offer-to-joining ratio
• Source effectiveness
• Share regular hiring updates with stakeholders

Candidate Profile

Education:

• Graduate / Diploma in Hotel Management or Hospitality preferred

Experience:

• 1–3 years of experience in hospitality hiring / recruitment
• OR prior experience in hotel operations with exposure to hiring

Skills & Competencies

• Strong understanding of hospitality roles and hiring standards
• Ability to identify candidates with strong service orientation
• Good communication and interpersonal skills
• Strong coordination and follow-up ability
• Ability to work in a fast-paced, multi-location environment
• Basic proficiency in MS Excel / Google Sheets

Key Success Metrics

• Timely closure of open roles
• High offer-to-joining conversion
• Quality and retention of hires
• Strength of hiring pipeline

Why This Role Matters

This role directly contributes to:

• Service quality and customer experience
• Operational efficiency across properties
• Building a strong hospitality-led brand