Associate Director – Technical Services Manufacturing Science (TSMS) – Manufacturing & Quality – IT Tech Full Time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

About the Technology Organization: 

Technology at Lilly builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Technology at Lilly is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise.  

 

About the Business Function: 

From molecule to market, Global Manufacturing plays an important role in every step along a product’s lifecycle. Most of our customers never see the scientific and technical resources behind our medicines. But customers experience, every day, the performance of our high-quality products and global supply network.  

Global Manufacturing comprises a core group of functions that contribute to the production and supply of high-quality products: Engineering; Manufacturing Information & Control Systems; Technology Services/Manufacturing Science; Global Health, Safety and Environment; and Global Supply Chain. 

Job Title: Associate Director – Technical Services Manufacturing Science (TSMS) – Manufacturing & Quality (Tech)

This role will lead the strategy, implementation, and management of technology solutions that support pharma manufacturing operations. This role encompasses oversight of Product Lifecycle Management (PLM), Tech Transfer processes, Process Optimization initiatives, and iProcess Health systems. The Associate Director will collaborate closely with cross-functional teams including R&D, Quality, Manufacturing to drive operational excellence and ensure robust, compliant, and efficient manufacturing processes.

Key Responsibilities

What you will be doing:

• Technology Strategy & Leadership: Work with global stakeholders to develop and execute the TSMS technology roadmap aligned with manufacturing and business objectives.
• PLM Management: Oversee Product Lifecycle Management systems to ensure seamless integration from product development to commercial manufacturing.
• Tech Transfer Oversight: Lead technology transfer digital initiatives, ensuring smooth knowledge and process transfer from development to manufacturing sites.
• Process Optimization: Drive continuous improvement digital initiatives to enhance manufacturing efficiency, reduce risk, and optimize process performance.
• iProcess Health Governance: Ensure monitoring, analytics, and health of manufacturing processes using iProcess Health tools, proactively addressing bottlenecks and operational risks.
• Cross-Functional Collaboration: Partner with Manufacturing, Quality, and Regulatory teams to ensure compliance, system integrity, and process excellence.
• Change Management: Lead adoption of TSMS technologies, fostering user engagement and training across global manufacturing sites.
• Compliance & Risk Management: Ensure all technology and process initiatives adhere to regulatory requirements (FDA, EMA, GMP) and internal quality standards.
• Team Leadership & Development: Build, mentor, and lead a high-performing team managing TSMS operations, technology deployment, and continuous improvement initiatives.

How You Will Succeed

• By demonstrating strategic thinking & vision and aligning technology roadmaps with business priorities.
• By driving cross-functional collaboration and building strong partnerships with global stakeholders.
• By ensuring operational excellence through robust process design and digital enablement.
• By effectively leading change and digital adoption across diverse teams and geographies.
• By maintaining high compliance and risk standards, ensuring systems meet global regulatory expectations.
• By driving Simplification and Automation initiatives.

What You Should Bring

• Proven ability to lead complex manufacturing technology programs.
• Deep understanding of PLM, Tech Transfer, and Process Optimization in pharma manufacturing.
• Strong stakeholder management and communication skills.
• Ability to manage and motivate global, cross-functional teams.
• Process Improvement Mindset.

Basic Qualification And Experience

• Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems, or related field. 
• 12+ years of overall experience in the IT Industry with at least 10 years in the pharma industry working with data and minimum 5 years of experience in leading a team including exposure to PLM, Tech Transfer or process Optimization
• Hands-on experience with MuleSoft or similar integration platforms. 
• Strong understanding of manufacturing operations, MES, ERP, and LIMS systems. 
• Proven experience in leading cross-functional technology teams and driving complex projects. 
• Excellent problem-solving, communication, and stakeholder management skills. 
• Strong knowledge of regulatory requirements (GMP, FDA, EMA) and quality standards.

Additional Skills And Preferences

• Experience with digital transformation initiatives and process analytics.
• Innovation & Continuous Improvement Mindset.
• Technical Expertise in Emerging Manufacturing Technologies.

Additional Information: N/A 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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