Broadcast IT Full Time NEW

Job Title: Broadcast IT & Technical Support Executive

Job Summary:

We are looking for a technically sound and proactive Broadcast IT & Technical Support Executive to manage and support Video Servers, Automation Systems, Newsroom NRCS, Network Infrastructure, Hardware Support, and Graphics (Online/Offline) operations. The candidate will ensure smooth functioning of broadcast and newsroom technical systems with minimal downtime.

Key Responsibilities:

1. Video Server Management

• Monitor and maintain video servers used for content ingest, playout, and archiving.
• Troubleshoot server-related issues and ensure seamless media availability.
• Coordinate with editorial and production teams for media access and management.

2. Automation System Support

• Manage broadcast automation systems for smooth channel playout.
• Schedule and monitor playlists and transmission logs.
• Identify and resolve automation-related technical faults.

3. Newsroom NRCS Support

• Provide technical support for Newsroom Computer Systems (NRCS).
• Assist editorial teams with rundowns, scripts, and troubleshooting systems.
• Ensure integration between NRCS, automation, and video servers.

4. Network Support

• Monitor LAN/WAN connectivity across newsroom and broadcast floors.
• Troubleshoot network issues impacting production and playout systems.
• Coordinate with IT vendors for advanced network-related concerns.

5. Hardware Support

• Install, configure, and maintain desktops, workstations, and peripheral devices.
• Diagnose and repair hardware faults.
• Ensure regular system health checks and preventive maintenance.

6. Graphics (Online/Offline) Support

• Provide technical assistance for graphics systems used in live and non-live production.
• Ensure smooth integration of graphics with newsroom and automation systems.
• Troubleshoot rendering, template, and output-related issues.

Required Skills & Qualifications:

• Bachelor’s degree in IT, Electronics, Broadcast Technology, or related field.
• 2–5 years of experience in broadcast IT / media environment preferred.
• Strong understanding of video servers, automation systems, and NRCS.
• Knowledge of networking fundamentals (TCP/IP, switching, routing).
• Familiarity with broadcast graphics systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work in rotational shifts in a 24×7 broadcast environment.

Preferred Skills:

• Experience in TV news channel operations.
• Knowledge of media file formats and playout workflows.
• Vendor coordination and technical documentation skills