Business Analyst Payments Full Time

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS: –

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

Job Description: Business Analyst

Open positions:

• Vice President (15–20 years’ experience), Payment Operations (Back-Office)

Job Purpose:

The VP will play a key role as Business Analyst in the Payment Operations team as a lead of the team, focusing on process improvement, documentation, and cross-functional coordination for payment domain. The VP will also act as a bridge between business users, IT, and other stakeholders to ensure smooth and compliant payment operations. This includes translating requirements into solutions by collaborating with IT, Business/Product Owners, Compliance/Risk SMEs, and Domain Leads, as well as executing tasks based on the directions provided by the Requirements Owner, such as BRD documentation, test case preparation, and UAT support.

Key Accountabilities:

Project Planning and Management

• Develop and manage the overall plan for pre-study and implementation as a business analyst in Payment area, in collaboration with the Subject Matter Experts.

Stakeholder Coordination

• Coordinate and confirm requirements with business users and IT; support requirement clarification, impact analysis, and documentation.

Execution of User Tasks as Business Analyst

• Execute user tasks as follows with leading other BA members, as a lead of the team:
• Facilitate system function and workflow design
• Gather User and Business requirements and perform gap analysis
• Establish and introduce new work procedures and/ or workarounds
• Provide training to local and overseas users
• Provide support for User Acceptance Testing
• Conduct study to analyze system effectiveness
• Assist in the preparation of System and Operation manuals

Documentation and Quality Control

• Prepare, review, and update deliverables such as BRD and any other project materials.

Risk and Issue Management

• Identify project risks, impacts, and issues; propose solutions and contingency plans.

User Support and Knowledge Transfer

• Promote standardization of deliverables and knowledge sharing within the team. Assist in end-user adoption activities.

Requirements:

Vice President

1. · At least 15–20 years of experience in Back-Office operations within the Payment area of a financial institution, including fee/charge application, reconciliation, exception handling, and settlement processes etc.
2. · Proven experience in requirements gathering, process documentation (including preparation, review, and maintenance of business/system documentation such as BRD and manuals), and coordination with multiple stakeholders (business, IT, vendors).

• Experience in identifying, assessing, and mitigating project risks and issues, with ability to propose and implement effective solutions.

Preferred skills and personal attributes:

Both positions:

• Strong analytical skills, reliability, and attention to detail.
• Excellent communication and collaboration skills; proactive learner and team player.
• Ability to lead and motivate team members, demonstrating a high sense of responsibility and ownership of assigned tasks.

Interested candidates can share their updated resume on mgs.rec@mizuho-gs.com along with the below details.

• Current CTC (Fixed + Variable) :
• Expected CTC :
• Experience :
• Notice period :
• Reason for a job change :
• Residential location Specify locality –

thanks!