Case Manager Full Time

Company Description

NTT DATA, a part of the NTT Group, is a global IT and business services provider headquartered in Tokyo, offering solutions in consulting, industry services, digital and IT modernization, and managed services. With a focus on enabling clients and society to embrace the digital future, NTT DATA operates across over 50 countries worldwide. The company is dedicated to fostering long-term success for its clients, combining a global reach with personalized service to meet their needs and goals.

Role Description

This is a full-time on-site role for a Case Manager, located in Hyderabad. The Case Manager will be responsible for assessing individuals’ needs, coordinating and managing services, and ensuring access to appropriate resources. Day-to-day tasks will include handling client cases, providing support, tracking performance outcomes, preparing reports, and ensuring compliance with relevant policies and procedures. Collaboration with clients and stakeholders is a key part of this role to achieve optimal service delivery and client outcomes.

Qualifications

• Strong skills in case management and resource coordination
• Excellent communication and interpersonal skills for effective collaboration with clients and stakeholders
• Proficiency in data tracking, report preparation, and documentation practices
• Detail-oriented with strong organizational and multi-tasking abilities
• Ability to work effectively on-site in a collaborative, team-based environment
• Experience in healthcare, social work, or related fields preferred
• Proven problem-solving skills and ability to handle sensitive and confidential information responsibly
• Relevant educational background in social work, healthcare, or a related discipline