The Content Associate-JP plays a critical role in ensuring an exceptional customer experience on FireTV devices by managing and validating digital content within the FireTV catalog. This role demands a high bar for quality, a passion for accuracy, and the ability to work effectively with Japanese-language content and stakeholders.
Functional Activities
Content Validation & Quality Assurance: Verify the accuracy of catalog errors, identify and remove duplicate entries, and classify errors in accordance with established Standard Operating Procedures (SOPs) to continuously improve Machine Learning (ML) models.
Operational Excellence: Adhere to SOPs with a consistently high level of attention to detail, ensuring content quality meets the bar expected by our customers.
Judgment & Escalation: Exercise sound judgment to identify patterns, highlight observations, and surface insights about daily operations, tools, and processes to supervisors. Proactively call out risks and opportunities for improvement.
Continuous Improvement: Contribute to process and tool enhancements by providing actionable feedback grounded in day-to-day operational experience.
Language Requirements
Japanese (JP) — Required
Reading: Must be able to read and validate content titles and metadata displayed in Japanese within the FireTV interface with high accuracy.
Speaking: Must have strong verbal proficiency in Japanese to perform voice-based content searches on FireTV devices and to communicate effectively with JP stakeholders.
English — Required
Strong written and verbal communication skills in English for internal documentation, reporting, and cross-functional collaboration.
Key job responsibilities
Content Management: Maintain and update the digital content catalog to ensure accuracy and relevance.
Data Entry & Reporting: Input and manage metadata for various content types, ensuring consistency and adherence to standards. Keep a track on all the activities performed for the day.
Collaboration: Work within team and take ownership in various activities. Actively participate in calibration, team hurdles and share suggestions.
Problem identification: Give attention to the daily process and share the challenges with supervisors for improvement.
About The Team
Digi-Flex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe high-quality content and service will help us earn the trust and loyalty of customers.
Basic Qualifications
Preferred Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company – ADCI MAA 15 SEZ
Job ID: A10411477
Job description Supervise and manage drilling and TAM grouting operations at site Execute consolidation grouting works as per project specifications...
Apply For This JobKey Responsibilities Drive client acquisition by identifying and converting new opportunities. Manage client relationships through ongoing engagement and communication. Plan...
Apply For This JobFull job description We are looking for an Admin Operations Executive to manage backend processes. Key Responsibilities: Upload job postings...
Apply For This JobCompany Description Themobiadz is a fast-growing ecommerce marketing and operations company helping global brands scale through performance marketing, influencer operations,...
Apply For This JobJob Summary Procure all components necessary to support production or prototype builds. In conjunction, responsibilities include; accomplishing the best possible...
Apply For This JobJob description We are looking for a Digital Marketing Virtual Assistant who has basic knowledge of WordPress, SEO, and paid...
Apply For This Job“`
Search qualified candidates by skills, location, experience, education, and more.
“`
We use cookies to improve your experience on our site. By using our site, you consent to cookies.
Manage your cookie preferences below:
Essential cookies enable basic functions and are necessary for the proper function of the website.
These cookies are needed for adding comments on this website.
Google reCAPTCHA helps protect websites from spam and abuse by verifying user interactions through challenges.
These cookies are used for managing login functionality on this website.
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Service URL: policies.google.com (opens in a new window)
You can find more information in our Cookie Policy and Privacy Policy.
