Chat & Email Support Full Time

Hyderabad | Work From Office | Rotational Shifts

Are you an experienced professional looking to build a successful career in the International BPO / Customer Support industry?

We are hiring skilled, customer-focused, and detail-oriented professionals for our Chat & Email Support team. If you have experience handling customer interactions through written communication and thrive in a fast-paced environment, this opportunity is for you.

Immediate Openings for Experienced Candidates

Bulk Hiring in Progress – Limited Positions Available!

Eligibility Criteria:

Experienced Candidates Only

Minimum 12 Months of Experience in Non-Voice Process (Chat Support / Email Support / Back Office Customer Support)

Excellent Written English Communication Skills

Prior experience handling Dual Chats or Multiple Concurrent Chats is highly preferred

Ability to manage customer queries efficiently while maintaining quality and accuracy

Strong Customer Service, Problem-Solving, and Decision-Making Skills

Basic Computer Knowledge is Mandatory

Working knowledge of MS Office (Word, Excel & PowerPoint) and modern operating systems preferred

Comfortable working in Rotational Shifts & Work From Office Environment

Screening Parameters:

✔ Experience in Chat & Email Support Process

✔ Ability to handle Dual Chats / Triple Chats simultaneously

✔ Typing Speed, Accuracy & Written Communication Assessment

Customer Handling and Issue Resolution Skills

Salary Package:

CTC Up to ₹4.33 LPA (Based on Experience, Skills & Interview Performance)

Perks & Benefits:

Free Two-Way Cab Facility (Within 30 KM Radius)

5 Days Working | 2 Rotational Week Offs

Opportunity to work with International Customers

Excellent Career Growth Opportunities

Professional & Employee-Friendly Work Culture

Selection Process (Virtual):

HR Screening Round

Operations Round

Written Communication Assessment

Typing Test

Interviews will be conducted virtually

Immediate Joiners are Highly Preferred!

If you have relevant Non-Voice experience and are looking for a rewarding career opportunity in an International Customer Support environment, apply now and take the next step in your professional journey.

Pay: Up to ₹430,000.00 per year

Benefits:

• Flexible schedule

Application Question(s):

• What is your typing speed wpm

Education:

• Bachelor’s (Required)

Experience:

• Email / chat process: 1 year (Required)

Location:

• Hyderabad, Telangana (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person