Chief Manager Human Resources Full Time

Function Summary

The Human Resources function at Axis Max Life Insurance is a key driver of business success, focused on attracting, developing, and retaining high-quality talent while promoting a high-performance culture. The team partners closely with business leaders to align people strategies with organizational goals and ensures seamless employee experience through effective processes, engagement, and compliance.

Core HR areas include:

• Talent Acquisition & Workforce Planning
• Employee Engagement & Retention
• Learning & Development
• Performance & Career Management
• Compensation & Benefits
• Compliance & Employee Relations

Job Summary

This role is responsible for delivering end-to-end HR support for Group Credit Life (GCL), Corporate Agency & Broking (CABR), and New Growth Verticals (Protection & Health, Dubai Representative Office, Rural, and GIFT City). The incumbent will manage the full employee lifecycle, drive HR initiatives, oversee engagement programs, and ensure effective recruitment and onboarding across assigned channels.

Talent Acquisition & Hiring

• Manage recruitment for frontline sales and supervisory roles
• Build and maintain a strong talent pipeline for current and future manpower needs
• Track hiring progress to meet annual manpower plans
• Drive Internal Job Postings (IJP) and ensure timely closure
• Promote sourcing through employee referrals and non-vendor channels

Onboarding

• Ensure smooth onboarding experience for new hires
• Facilitate timely employee code creation and infrastructure readiness
• Coordinate HR and functional induction programs

HRIS & Reporting

• Maintain HR MIS related to hiring, sourcing, attrition, and engagement
• Publish dashboards and share insights with business stakeholders

Employee Relations & Grievance Handling

• Act as the HR point of contact for employee queries
• Ensure effective communication of policies and processes
• Address grievances proactively and manage escalations

Exit Management

• Track employee exits and ensure timely system updates
• Conduct exit interviews and analyse attrition trends

Learning & Development (MDP)

• Manage MDP nominations and ensure adherence
• Coordinate logistics for new hire orientation programs
• Design Role based journeys along with MDP
• IDP Execution of Best Bets

Employee Engagement

• Design and implement engagement initiatives based on survey insights (e.g., GPTW)
• Drive employee connect through formal and informal platforms via engagement calendar
• Execute customized engagement plans across channels

Performance Management System

• Drive end to end Annual PMS for the assigned businesses
• Co-create Channel PMS along with business planning team
• Crete awareness on Career Path, Goal Sheet, Incentives