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Job Title: Client Service – Executive
Company: Redcliffe Labs
Location: Gurgaon
Industry: Omni-Channel Healthcare
Job Summary
Redcliffe Labs is looking for a Client Service – Executive to support the team by managing partner communication and maintaining operational data.
Key Responsibilities:
• Handle incoming and outgoing calls from clients for queries related to test bookings and reports.
• Manage email communication with partners and internal teams.
• Update and maintain partner details, requests, and follow-ups in the CRM system.
• Maintain operational data in MS Excel (Pivot Tables, VLOOKUP).
• Coordinate with internal teams for smooth processing of blood test orders and reports.
Requirements :
• Basic knowledge of MS Excel (Pivot Tables, VLOOKUP).
• Good communication skills
• Fresh graduates are Preferred.
