Completed 12 years in hdfc bank Full Time

Company Description

HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a robust network of 8,919 branches and 21,031 ATMs spread across 3,836 cities and towns as of August 2024. Established in 1995 by the Housing Development Finance Corporation (HDFC), the bank aims to deliver world-class banking solutions tailored for individuals and businesses, offering services such as loans, payments, and wealth management. With its recent merger with HDFC Ltd, the bank now provides enhanced offerings, including seamless access to home loans and other financial services. HDFC Bank is committed to innovation, digital excellence, and the safety and security of its customer data. Moreover, its CSR initiative “Parivartan” positively impacts millions through efforts in education, healthcare, skills training, and sustainable livelihoods.

Role Description

This is a full-time and on-site role located in Kathua for a position at HDFC Bank, where the candidate will be responsible for facilitating customer engagement and delivering various financial services. Key responsibilities include managing customer relationships, driving sales of banking products, assessing credit profiles, providing insurance solutions, and delivering exceptional customer service. The selected candidate will also ensure compliance with banking regulations and internal standards, support business growth, and contribute to operational efficiency.

Qualifications

• Strong skills in Finance and Credit analysis for understanding customer needs and evaluating credit solutions.
• Proficiency in effective Communication and interpersonal skills to manage and build long-lasting customer relationships.
• Experience in delivering excellent Customer Service to enhance customer satisfaction and loyalty.
• Knowledge of banking products such as Insurance and lending solutions to offer tailored services.
• A proactive attitude with the ability to work independently and as part of a team.
• Bachelor’s degree in Finance, Business Administration, or a related field is preferred.
• Understanding of local market dynamics and customer needs is a plus.