Coordinator, Client Operations (US Hours) Full Time NEW

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Job Description

Third Bridge connects our clients to the highest quality, relevant experts by leveraging our extensive global expert network, thorough pre-qualification processes and a robust compliance framework.

Fixed-rate 1:1 consultations offer clients unique insights into companies, markets and investor sentiment.

Responsibilities

• Managing the logistics of consultations throughout their life-cycle, including scheduling, contracts, compliance requirements, payment and so on
• Develop and strengthen relationships with existing Third Bridge industry contacts
• The work is fast paced – you will be working on projects on any given day, all with tight timelines, and spanning a wide variety of industries across multiple geographies, which you will need to understand at a high level. We look for individuals who are excited by a hands-on, high performing and resulted-oriented role
• You’ll need to think on your feet and adapt your communication style as you speak to people across industries and levels
• As part of a global team, teamwork is essential – you’ll be collaborating with others locally and internationally when executing on projects, across time zones

Qualifications

What we look for

• Strong academic credentials and/or experience in a customer focused role
• Individuals who will thrive in a hands-on, high performing role with a focus on results
• A change facilitator with the ability to manage multiple projects efficiently and effectively
• Maintain a high level of attention to detail, even under pressure in order to adhere to our compliance framework and high-quality standards
• The ability and drive to go above and beyond for our clients to exceed their expectations
• With a culture centred around feedback and open communication, we look for people who are open to continuous professional development

Additional information

Why work for us?

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company’s discretion and subject to annual review.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge’s affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.