Costumer Service Executive Full Time NEW

Customer Care Executive – Work From Home

Job Type: Full-Time
Work Mode: Permanent Work From Home

Job Overview

We are hiring Customer care Executives for a Work From Home opportunity based in Kolkata. This role is ideal for freshers who are looking to start their career in the customer service industry. Candidates should possess good communication skills, a customer-centric approach, and the ability to handle customer queries professionally.

The company will provide a laptop on the onboarding day, which candidates will be required to collect as per company guidelines.

Key Responsibilities

• Handle customer queries through calls, chats, or emails
• Provide accurate information and timely resolutions to customers
• Maintain professional communication with customers at all times
• Ensure high levels of customer satisfaction and service quality
• Follow company policies, process guidelines, and compliance standards
• Maintain proper records of customer interactions and updates

Eligibility Criteria

• Freshers can apply
• No prior experience required
• Minimum qualification: Graduate or Undergraduate (as per company requirement)
• Good communication skills in English and Hindi
• Basic computer knowledge required
• Comfortable working in a remote setup

Work From Home Requirements

• Candidates must have a stable internet connection
• Quiet and professional work environment preferred

Desired Skills

• Good verbal and written communication skills
• Customer handling and problem-solving ability
• Positive attitude and willingness to learn
• Ability to work independently and as part of a team
• Basic knowledge of MS Office and computer operations

Benefits

• Permanent Work From Home opportunity
• Training and skill development support
• Career growth opportunities
• Freshers-friendly work environment

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Work Location: Remote

Pay: ₹18,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Provident Fund

Work Location: Remote