Creative – Account Manager Full Time

About the Role

SRV Media is looking for a Creative Strategy & Account Manager who can bring together strong creative thinking and client servicing. This role will work closely with brands to understand business objectives, turn briefs into impactful creative strategies, and partner with internal teams to execute campaigns across digital platforms.

You’ll be the bridge between clients and creative/performance teams ensuring ideas are strategic, execution is smooth, and campaigns deliver results.

Key Responsibilities

• Manage day-to-day communication with clients and build strong long-term relationships
• Understand brand objectives, campaign goals, and marketing challenges
• Translate client briefs into clear creative strategy and campaign direction
• Collaborate with design, content, video, and performance marketing teams to deliver campaigns
• Present campaign ideas, creative concepts, and strategic recommendations to clients
• Ensure timelines, deliverables, and approvals are managed efficiently
• Review campaign performance and work with internal teams to optimize creative output
• Identify opportunities to grow existing accounts through stronger creative and strategic recommendations
• Maintain quality across campaign communication, creative output, and delivery

What We’re Looking For

• 2+ years of experience in creative strategy / brand strategy / client servicing within an agency
• Strong understanding of digital marketing and social media campaigns
• Ability to develop creative concepts aligned with business goals
• Excellent communication and presentation skills
• Experience managing multiple client accounts and internal stakeholders
• Strong project management and attention to detail
• Ability to balance strategy, creativity, and execution in a fast-paced environment