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Full job description
We need CRM for our Panjim office.
Location: Panjim
Salary: 20000/- to 22000/- Pm
Experience: 2to 4 Years
Skills: English & Hindi Communication
Qualification: Grdaute
Job Duties in Brief
● Manage and monitor social media platforms on a daily basis.
● Respond to comments, direct messages (DMs), and inquiries in a timely and professional manner.
● Coordinate posting schedules, audience engagement and basic community management activities.
●Handle student enquiries, enrollments ,enrolment processes for courses and webinars.
●Follow up with prospective students and assist them with registration and payment coordination.
● Act as the first point of contact for all incoming calls, messages and customer queries.
● Address student/customer concerns and ensure prompt resolution or escalation when required.
● Maintain positive relationships with students, clients and other stakeholders.
●Handle product enquiries and process customer orders.
●Ensure proper packaging and timely dispatch of products.
●Coordinate with courier/logistics partners for smooth product deliveries and shipment tracking.
● Maintain dispatch records and follow up on delivery status.
Pay: ₹20,000.00 – ₹22,000.00 per month
Benefits:
- Provident Fund
Education:
- Bachelor’s (Preferred)
Experience:
- CRM: 2 years (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Location:
- Panaji, Goa (Panaji) (Preferred)
Work Location: In person