Customer Assistance Executive Full Time

Job Description – Customer Support Executive

Company Name: Fitspire

Position: Customer Support Executive

Department: Customer Experience

Location: Connaught Place (CP), Delhi

Working Days: 6 Days a Week

Experience: 0–2 Years

Employment Type: Full-Time

About Fitspire:

Fitspire is a fast-growing health & wellness brand dedicated to delivering quality products and exceptional customer satisfaction. We are looking for a proactive Customer Support Executive who can handle customer queries, provide resolutions, and create a seamless customer experience.

Key Responsibilities:

* Handle customer queries via calls, WhatsApp, email, chat, and social media.

* Resolve concerns related to orders, deliveries, COD, returns, and products.

* Confirm and follow up on customer requests promptly.

* Coordinate with internal teams for issue resolution.

* Maintain records of customer interactions in CRM/software.

* Ensure a positive and professional customer experience.

* Build long-term customer relationships through quality service.

Requirements:

* Strong communication skills in Hindi & English.

* Good problem-solving and convincing skills.

* Basic computer knowledge and typing speed.

* Ability to multitask in a fast-paced environment.

* Positive attitude and customer-first mindset.

* Prior experience in customer support is preferred.

What We Offer:

* Competitive salary

* Growth opportunities

* Dynamic work environment

* Learning & development support

Pay: ₹25,000.00 – ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person