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Full job description
About the Role
Performance Wise Media is hiring Customer Engagement Executives for our international voice process team, supporting clients in the United States. This is a remote, work-from-home role suited to freshers who want to start a career in international customer engagement. This is a phone-based role: you will speak with US customers by voice throughout your shift. Full onboarding and training are provided, so no prior experience is required.
Responsibilities
- Make outbound voice calls to US customers on behalf of our client campaigns
- Share information clearly and professionally in English
- Follow the provided call guidelines and campaign process
Requirements
- Clear, confident spoken English
- A personal laptop or desktop in working condition
- A stable, high-speed internet connection
- A quiet space to take calls from home
- Willingness to work night-shift hours (US business hours)
- Ability to follow training and team coordination conducted in Hindi
Compensation
- Fixed salary: ₹8,500 per month
- Performance incentives in addition to the fixed salary, based on results
- Strong performers earn meaningful incentives on top of their base each month
What We Offer
- 100% remote work — build an international career from your own city
- Structured onboarding and training for new joiners
- Clear growth path into senior and team-lead roles
Education: Not required
Experience: Freshers welcome
How to Apply: Apply directly through Indeed using the Apply button. Shortlisted candidates will be invited to a short telephone round.
Pay: From ₹8,500.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- Our compensation is ₹8,500 fixed per month . Are you looking for an opportunity with this structure? (Yes/No)
- Do you have your own laptop or desktop in working condition? (Yes/No)
Language:
- Hindi (Required)
Shift availability:
- Night Shift (Required)
Work Location: Remote