Customer Service Assistant Full Time NEW

After job application completed by hr .199 rupees paid .why exam fees

This jobJob Description: Customer Service

Job Summary/Objective:

Responsible for helping customers with complaints and questions, and giving customers information

about products and services as well as taking orders, and processing returns.

Responsibilities & duties:

● Provide excellent and easy to understand support via various support channels (email,

phone, chat platforms)

● Identify potential issues and work with both product and support teams to get resolved

● Communicating resolutions clearly, effectively and efficiently to clients

● Identifying and taking ownership of problems, concerns or issues with a customer and

working with the customer to mitigate or resolve

Skills/Attributes required:

● Enthusiastic individual who can listen to customer service issues and then offer a unique and

innovative solution to each problem

● Excellent customer service relationship skills

● Strong empathy and ability to understand the customer

● Team player, great work ethic and ability to work in a high paced environment

● Excellent verbal and written English communication skills

● Highly organised and attention to detail

● Experienced with MS Office including Word, Excel, and Outlook

● Experience working with Western companies (preferred)

Qualifications/Experience required:

● Bachelor degree preferably Business Administration

● 1 – 2 years’ experience in Customer Support role

Pay: ₹45,000.00 – ₹60,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person