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Key Responsibilities
- Handling incoming customer calls and capturing important details in the system
- Understanding customer queries and providing appropriate resolutions
- Assisting customers with their queries and helping them book consultations with Doctors
About Company: Jiva Group is a pioneer in the field of education & Ayurveda, especially using technology to bring affordable, accessible, and authentic healthcare to the doorsteps of people. With a presence in 17+ states in India & affiliations with 50+ countries, Jiva works across multiple business verticals comprising teleconsultation, retail clinics, channel sales, eCommerce, ‘center for well-being’, Jiva school, and manufacturing unit.
Jiva Ayurvedic Pharmacy Limited, part of Jiva Group, is a leading healthcare (Ayurvedic) company that produces world-class authentic Ayurvedic treatment solutions and products that help create a healthy and happy society. In treatments, Jiva runs a chain of 80+ Ayurvedic clinics throughout India and the world’s largest three telemedicine centers based out of Faridabad, Indore, and Pune. In products, Jiva promotes a wide range of 200+ Ayurvedic products (healthcare & beauty care) through its online and distribution channels.