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Full job description
We are looking for an experienced and customer-focused Customer Support Manager (IT) with 10+ years of experience in handling international clients and managing end-to-end customer support operations. Candidates with prior experience in the hospitality sector will be preferred.
Key Skills & Requirements:
- Excellent Communication Skills
- Strong Leadership & Team Management
- International Client Handling Experience
- Customer Support & IT Service Management
- SLA & Escalation Management
- Problem-Solving & Stakeholder Management
- Experience with Hospitality Clients Preferred
Candidates should be proactive, client-focused, and capable of managing high-performing support teams in a fast-paced environment.
Pay: ₹600,000.00 – ₹800,000.00 per year
Benefits:
- Commuter assistance
- Flexible schedule
Work Location: In person