Data Operations Analyst, India Ops Full Time

At Commure, we’re building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we’re at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you’re energized by hard problems, high stakes, and a team that holds itself to a high bar, you’ll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About The Role

We are looking for a highly analytical and detail-oriented Data Operations Analyst to work directly with the India RCM Leadership. This role will focus on improving operational efficiency through data analysis, dashboard development, process automation, reporting, and data quality management.

The ideal candidate is comfortable working with large datasets, identifying operational bottlenecks, building insightful dashboards, automating repetitive tasks, and partnering with business stakeholders to drive data-backed decision-making.

This full-time position requires working 5 days a week in our Gurgaon, India office.

What You’ll Do

Data Analytics & Reporting

• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Create and maintain business reports and performance metrics.
• Develop actionable insights for leadership and operations teams.
• Monitor key operational KPIs and proactively highlight risks or gaps.

Dashboard Development & Maintenance

• Build, optimize, and maintain dashboards using BI tools.
• Troubleshoot and fix dashboard issues, broken data connections, and reporting inaccuracies.
• Improve dashboard usability and visualization standards.
• Ensure data accuracy and consistency across reporting systems.

Process Automation

• Identify manual and repetitive operational tasks suitable for automation.
• Design and implement automation solutions using available tools and technologies.
• Reduce reporting turnaround times and improve process efficiency.
• Document automation workflows and best practices.

Data Operations & Quality

• Validate and audit data quality across multiple sources.
• Investigate data discrepancies and coordinate resolutions.
• Establish reporting governance and data validation processes.
• Support data migration and operational improvement initiatives.

Stakeholder Collaboration

• Work directly with the India Operations Head on strategic initiatives.
• Gather reporting requirements from business stakeholders.
• Translate business needs into scalable reporting and automation solutions.
• Support cross-functional teams with data-driven recommendations.

What You Have

• Bachelor’s degree in Engineering, Computer Science, Statistics, Mathematics, Information Systems, or related field.
• 2–5 years of experience in Data Analytics, Business Analytics, Data Operations, or Reporting roles.
• Strong proficiency in Excel/Google Sheets.
• Experience with SQL for data extraction and analysis.
• Experience building dashboards using Power BI, Tableau, Looker Studio, or similar tools.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.