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Full job description
PURPOSE OF THE ROLE To provide day-to-day SAP HANA support to plant/warehouse users and ensure smooth functioning of SAP processes across SD, MM, PP, and basic FI modules. Day to monitoring of Report and Build Dashboard.
KEY DUTIES & RESPONSIBILITIES
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Oversee the IT support function, ensuring timely resolution of user issues and providing training on new technologies and system. Provide day-to-day SAP HANA / SAP ECC support to plant users across SD, MM, PP modules
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Manage and maintain SAP Hana Master Data (Customer, Vendor, Material, Internal Orders) ensuring data accuracy and compliance
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Troubleshoot and resolve issues in Order to Cash (Sales Order to Billing) SD process. Support Procure to Pay cycle (PR, PO, GRN, MIRO, Vendor Payment coordination). Assist plant team in Production process related transactions (BOM, Routing, Production Orders, Confirmations)
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Analyze SAP reports and provide data-based insights to plant management. Extract and validate reports from SAP HANA system
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Coordinate with Zone central SAP/IT team for SAP related issues and enhancements
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Provide user training and guidance to improve SAP process compliance
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Medium level knowledge of Power BI reporting, SQL Server (basic query and data analysis) and exposure to Azure/AWS cloud environment will be preferred.
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Good command on Microsoft Office 365 applications, especially MS Excel (data analysis, pivot tables, lookups, basic formulas, and reporting).
YEARS OF EXPERIENCE – 6 years +
COMPETENCIES
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Hands on experience of SAP HANA (FICO / SD / MM modules)
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Good understanding of SAP HANA master data structure and integration impact
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Hands-on troubleshooting capability in live SAP HANA jenvironment
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Analytical mindset with ability to interpret data and identify root causes. Good knowledge of O365 for data validation and analysis
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Quick learner with adaptability to new SAP changes
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Exposure to SAP HANA reporting tools
OTHER SKILLS
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Data analysis knowledge, Data Server, Excel Reporting
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