Deputy Manager/ Manager – Global HR Operations Full Time

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Deputy Manager/ Manager, People Services Team. Reporting to the Associate Director, this full-time and permanent position is based in Mumbai and offers regional coverage, allowing you to make a significant impact to our People Services team and its’ growth.

Key responsibilities:

• Provides HR transactional/administrative support on HR queries related to end to end employee lifecycle processes, policies, data administration, HR systems, preparation of operational metrics, employee file maintenance etc.
• Ensures that all the assigned tasks & responsibilities to self and team are completed within the agreed timelines and accuracy.
• Works closely with our internal HR teams to ensure efficient service delivery on recruitment & on-boarding processes for our employees and managers.
• Become a Subject Matter Expert and go-to person for queries on HR Operations related topics.
• Analyze key performance data to recommend and implement continuous process improvements & involves self in system/User acceptance testing along with relevant HR teams.
• Responsible to work with the country HR teams to maintain the right data in the HR systems
• Partners with internal HR teams such as C&B, Reporting, Talent acquisition etc. to develop simplified way of working that ensures efficient HR process output for our employees & managers
• Delivers high quality and consistent service delivery to all internal customers and stakeholders ensuring that the processes are efficient & meet compliance.
• Demonstrate readiness and approachable attitude at all times to assist other cross-functional teams/processes.
• Is task oriented, is responsible for their individual performance targets and contribution to team performance targets, ensuring they are doing the right thing for the customer.

Key requirements:

• Professionally qualified graduate with 8 to 15 years’ relevant experience within a Human Resources department.
• Good knowledge of MS Office tools (Word, Excel, PowerPoint, Outlook)
• Must possess excellent communication skills (verbal & written)
• Relevant working experience preferred in SAP SuccessFactors or Workday and HR ticketing systems such as Service Now or Siebel
• Experience in handling multiple streams of work concurrently while applying excellent time management and communication skills
• Experience in lean process, process improvement, implementation of enabling HR technologies will be an added advantage
• Working knowledge in HR Operations, Onboarding and Recruitment process support would be an advantage.
• Experience working in an HR Shared Services Centre would be an advantage.
• Proficiency in MS-Office, HRM tools and ticketing tools.

Company Benefits:

At our Vistra India office, we believe in putting our employees’ well-being first! We offer a hybrid working arrangement.

Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!