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Full job description
Company Overview: We are a leading IT Staffing agency dedicated to providing exceptional talent solutions to our clients. Our mission is to match top-tier IT professionals with organizations seeking to optimize their technological capabilities. As we continue to expand our reach and enhance our service offerings, we are seeking a dynamic person to join our team.
Roles & Responsibilities:
- Troubleshooting technical issues including hardware asset troubleshooting and Cloud VOIP Platform.
- Diagnosing and repairing faults including any hardware issues like- RAM upgrade, SSD upgrade.
- Resolving network issues.
- Prior experience in Access Provisioning, CRM Software
- Maintaining hardware inventory stock.
- Familiarity with Google workspace (G-Suite).
- Installing and configuring hardware and software including formatting laptops.
- Prior experience in tech support, desktop support, desk side support, resident engineer or a similar role.
- Experience with remote desktop applications and help desk software.
- Maintain accurate records of support requests, resolutions, and system configurations.
Other Requirements:
- Minimum qualification- Graduate or diploma in relevant IT domain
- Ability to work independently and remotely.
- Be available for on-site support during agreed-upon hours/days.
Job Type: Full-time
Pay: ₹100,000.00 – ₹200,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
