Director of Admissions Full Time NEW

This role is responsible for leading and optimizing the admissions function within a behavioral healthcare environment focused on providing compassionate, evidence-based treatment. You will oversee a team managing the full intake lifecycle—from initial inquiries and clinical screenings to insurance verification and admissions scheduling. The position plays a critical role in ensuring that individuals seeking care experience a smooth, supportive, and efficient entry into treatment programs. You will collaborate closely with clinical, medical, and operational teams to align admissions workflows with organizational standards and capacity. Operating in a fast-paced and mission-driven environment, you will combine leadership, process oversight, and data accuracy to drive exceptional client outcomes. This is a remote leadership role with high impact on both patient experience and operational efficiency.

Accountabilities

In this role, you will lead and oversee the admissions team while ensuring efficient intake operations, regulatory compliance, and a high-quality client experience across all stages of the admissions process.

• Provide leadership and supervision to admissions counselors, senior counselors, and assistants, ensuring adherence to policies, procedures, and performance expectations.
• Oversee the end-to-end intake process, including inquiry management, call handling, and coordination of admissions workflows.
• Ensure accurate CRM data entry and maintenance, supporting reporting, compliance, and operational visibility.
• Supervise insurance verification activities and ensure proper documentation for admissions decisions.
• Coordinate clinical and medical screening reviews to ensure accuracy, completeness, and alignment with program requirements.
• Collaborate with onsite and cross-functional teams to schedule admissions and optimize client placement and flow.
• Monitor team performance metrics, implement improvements, and ensure compliance with organizational and regulatory standards.

Requirements

This position requires strong leadership experience in admissions or intake operations within behavioral health or a related healthcare setting, along with solid operational and clinical coordination skills.

• Bachelor’s degree required; background in healthcare, behavioral health, or related field preferred.
• 2+ years of admissions experience in a behavioral healthcare environment, including clinical and medical screening exposure.
• Proven experience managing or supervising admissions or intake teams in a high-volume setting.
• Familiarity with CRM systems (e.g., Salesforce) for data entry, reporting, and case tracking.
• Understanding of insurance verification processes and care coordination workflows.
• Strong leadership, communication, organizational, and interpersonal skills.
• Ability to manage stressful situations, adapt to shifting priorities, and maintain operational quality under pressure.
• Clinical licensure is preferred but not required.

Benefits

• Competitive compensation package
• Medical, dental, and vision insurance coverage
• Retirement savings options
• Company-paid life insurance, AD&D, and short-term disability coverage
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Paid time off (PTO)
• Professional development opportunities
• Additional employee wellness and support programs

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.