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Position Description
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Senior Software engineer (Dynatrace Monitoring tool Expert)
Experience: 6+years
Category: Software Development/ Engineering
Main location: India, Karnataka, Bangalore
Position ID: J0626-0697
Work Mode: Hybrid (3 days in office, 2 days WFH
CGI Office: TPLS Bangalore / E-city Bangalore
Employment Type: Full Time
Your future duties and responsibilities
Technical Skills
- Strong hands-on experience with Dynatrace platform administration, implementation, and troubleshooting.
- Experience deploying and managing Dynatrace OneAgent in cloud, on-premises, and hybrid environments.
- Expertise in:
- Dynatrace OneAgent
- ActiveGate
- Management Zones
- Tagging Strategies
- Alerting Profiles
- Dashboards and Reporting
- Davis AI
- Dynatrace APIs and Automation Workflows
- Understanding of observability concepts including metrics, logs, traces, synthetic monitoring, and real user monitoring (RUM).
- Experience with CI/CD pipelines and DevOps practices.
- Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Familiarity with containerized environments and Kubernetes is highly desirable.
- Scripting and automation experience using Python, PowerShell, Bash, or similar technologies.
Professional Skills
- Strong analytical and problem-solving capabilities.
- Excellent stakeholder management and communication skills.
- Ability to translate technical monitoring data into business-relevant insights.
- Experience working in cross-functional Agile and DevOps environments.
- Ability to independently drive initiatives and provide technical leadership.
Preferred Qualifications
Required qualifications to be successful in this role
- Dynatrace Associate or Professional Certification.
- Experience integrating Dynatrace with ITSM platforms such as ServiceNow.
- Exposure to enterprise monitoring and observability tools.
- Experience supporting large-scale retail, e-commerce, or enterprise environments.
Experience
- 6+ years of IT operations, application performance monitoring, observability, or platform engineering experience.
- 3+ years of hands-on Dynatrace implementation and administration experience.
Reporting
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.