Founding Forward Deployed Engineer (FDE) (India) Full Time NEW

Company: Valent

LinkedIn Company Page: https://www.linkedin.com/company/valentprocure/

Location: Remote, India

Type: Full-time

Experience: 3+ years preferred

About Valent

Valent is building AI workflow software for compliance-heavy manufacturers.

Our initial focus is contract manufacturers and cosmetics manufacturers, where teams spend enormous amounts of time collecting supplier documents, preparing customer evidence packets, responding to retailer audits, and chasing down the information required to keep production and commercial relationships moving.

These workflows are high-stakes, repetitive, fragmented across systems, and still heavily manual. Valent turns that operational burden into structured, auditable, AI-assisted workflows that help teams move faster without losing control.

We are looking for a Founding Forward Deployed Engineer based in India who wants to work directly with customers, understand messy real-world workflows, and turn those workflows into reliable software.

This is a deeply hands-on role at the intersection of engineering, product, customer implementation, and AI. You will help deploy Valent in real customer environments, build custom workflows where needed, surface product gaps, and translate customer pain into scalable product improvements.

The role

As Valent’s Founding Forward Deployed Engineer, you will work directly with customers to make Valent successful in the field.

You will sit close to customer problems: understanding how compliance, quality, procurement, and operations teams actually work; mapping their document flows; configuring AI-assisted workflows; building integrations; debugging implementation issues; and turning repeated customer needs into productized systems.

This is not a traditional support role. It is not a pure consulting role either. You will write code, work with product and engineering, talk to users, own deployments, and help shape the product based on what customers actually need.

The right person is technical, customer-facing, pragmatic, and comfortable operating in ambiguous environments where the path is not always fully defined upfront.

What You’ll Work On

You will help deploy systems that:

• Ingest and organize supplier documents, specifications, certificates, declarations, questionnaires, audit evidence, and regulatory files.
• Configure AI-assisted workflows for document collection, evidence packet assembly, customer requests, audit preparation, and compliance follow-ups.
• Build customer-specific automations, scripts, integrations, and internal tools where needed.
• Work with users to understand current processes across email, spreadsheets, shared drives, ERPs, portals, and tribal knowledge.
• Translate customer workflow complexity into product requirements and reusable product patterns.
• Debug customer issues across data, workflows, UI, integrations, and AI outputs.
• Help evaluate AI performance in real operating environments where accuracy, traceability, and trust matter.
• Partner with engineering to turn field learnings into scalable product improvements.
• Create implementation playbooks, onboarding flows, templates, and internal tooling that make future deployments faster.

What We’re Looking For

You may be a strong fit if you:

• Have strong software engineering fundamentals and experience shipping production systems.
• Are comfortable working directly with customers and asking good questions.
• Can move fluidly between code, product thinking, debugging, implementation, and user conversations.
• Are comfortable working across the stack when needed.
• Can write clean, maintainable code and make practical technical tradeoffs.
• Care about reliability, usability, observability, and product quality.
• Like turning messy business processes into structured, usable software.
• Can communicate clearly in writing and in customer conversations.
• Are comfortable working remotely and taking ownership without needing every detail specified upfront.
• Can overlap for part of the day with U.S. Eastern Time.
• Want to join early and help shape how the company builds, ships, and serves customers.

Helpful Experience

Experience with any of the following is valuable, but not required:

• Enterprise SaaS implementation
• Forward deployed engineering, solutions engineering, or technical customer-facing roles
• Workflow automation
• Integrations with APIs, databases, ERPs, shared drives, email systems, or internal tools
• LLM applications, RAG systems, document AI, OCR, extraction, or classification
• React, TypeScript, Node.js, Python, Postgres, or cloud infrastructure
• Compliance, supply chain, manufacturing, regulatory, procurement, or quality workflows
• Debugging ambiguous customer issues in production environments
• Building internal tools, scripts, or automation for operational teams

What Makes This Role Different

Valent is not building generic chatbots or demo-only AI tools.

We are building AI for real operational work: collecting evidence, understanding documents, coordinating follow-ups, checking gaps, preparing for audits, and helping teams execute workflows that currently live across email, spreadsheets, shared drives, ERPs, portals, and institutional knowledge.

As a Forward Deployed Engineer, you will be one of the people closest to the customer reality. You will see where the product works, where it breaks, what users actually need, and what needs to become part of the core platform.

This role is ideal for someone who enjoys both building and deploying software, who likes talking to users, and who wants their engineering work to have direct customer impact.

Why join

• Work remotely from India on a U.S.-based enterprise AI product.
• Join early enough to have meaningful influence over product, architecture, implementation, and culture.
• Work directly with customers and see the impact of what you build.
• Build AI into workflows where the value is operational, measurable, and immediate.
• Work on hard problems at the intersection of AI, enterprise workflow, compliance, and manufacturing.
• Help define what modern compliance operations software should look like.

How To Apply

Send your resume, LinkedIn profile, GitHub, portfolio, or anything else that shows how you think and build.

We are especially interested in examples of products, systems, customer deployments, integrations, automations, or AI workflows you have shipped.

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