Digital Labs:Adani Digital Labs has rapidly transformed from a nascent digital initiative to a leading innovator in the digital ecosystem. In just a few years, we have established ourselves as a key player in the digital transformation landscape, providing cutting-edge solutions in areas such as customer experience enhancement, data-driven insights, and advanced digital platforms. Our commitment to innovation and excellence has positioned us as a trusted partner for businesses seeking to thrive in the digital age
Job Purpose:This role leads business growth by managing B2C marketing, strategic partnerships, and budget. Oversees performance, ensures compliance, and builds a high-performing team while staying current with industry trends and digital advancements.
Responsibilities
Strategic Partnership Planning:
Develop and implement strategic partnership plans to drive business growth and expand market presence.
Budget Management
Oversee the Business budget, ensuring effective allocation of funds to maximize business outcomes.
B2C Digital Marketing Management
Manage B2C marketing across digital channels (SEO, SEM, social media, content, email) to acquire new customers, build loyalty, and optimize spend—leverage data to personalize marketing and improve user experience.
Business Roadmap Development
Create business roadmaps and work closely with teams of product and technology to deliver on the agreed timelines.
Customer Experience
Enhance customer experience to gain traction of users on Mobile application.
Cross-Functional Collaboration
Collaborate with cross-functional teams to execute partnership initiatives and ensure seamless integration.
Industry Trends
Stay updated on industry trends and competitive landscape to identify new partnership opportunities.
Regulatory Compliance
Ensure compliance with industry regulations and company policies.
Performance Monitoring
Monitor and evaluate performance of B2C application, making strategic adjustments as necessary.
Brand Positioning
Ensure Adani’s brand values are shown in all interactions. Strengthen relationships to boost the organization’s brand and trust within the market and company.
Team Development
Build a high-performing team by recruiting, developing, and motivating a talented B2C team. Set clear KPIs, track progress, and implement strategies for continuous improvement. Promote a respectful and safe workplace, lead collaborative and productive teams, and mentor for growth and success.
Digital Mindset
Keep up with digital and AI advancements to enhance business and maintain competitiveness.
Key Stakeholders – Internal
Department Heads,
Internal Teams,
Direct Reportees,
Adani Group Business Leader
Key Stakeholders – External
B2C customers, B2B supply Partners,
Vendors,
Government bodies, External Partners
Qualifications
Education Qualification:
Bachelor’s degree in business administration, Marketing, or a related field (MBA preferred).
Work Experience (Range Of Years)
Minimum of 10-17 years of experience in B2C Sales preferably within the digital space.
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