Head Operations Full Time

As the Operations Head, you will be responsible for building and scaling our client’s end-to-end operations from the ground up. This is a hands-on leadership role requiring ownership of supply chain, manufacturing, vendor partnerships, quality assurance, and logistics to ensure seamless product delivery as the company scales.

Key Responsibilities

• Set up and optimize end-to-end supply chain operations (procurement to delivery)

• Identify, onboard, and manage third-party manufacturers and vendors

• Establish production planning systems aligned with demand forecasts

• Implement quality control processes to ensure product consistency and compliance

• Manage inventory, warehousing, and distribution logistics across regions

• Drive cost optimization without compromising product quality

• Ensure regulatory compliance (FSSAI, labelling, packaging norms, etc.)

• Build SOPs, processes, and systems for operational scalability

• Collaborate with sales team to align production with market demand

Key Requirements

• 8 -12+ years of experience in operations/supply chain in FMCG or beverage industry

• Strong understanding of contract manufacturing and vendor ecosystems

• Experience in setting up operations from scratch or scaling early-stage businesses

• Knowledge of food safety, compliance, and quality standards in India

• Excellent problem-solving and execution skills

• Ability to work in a fast-paced, ambiguous startup environment

Preferred Qualifications

• Prior experience in a beverage startup or D2C/FMCG brand mandatory

• Exposure to cold chain logistics or perishable goods management

• MBA/Operations degree with relevant background

• Strong vendor network in North India Key Performance Indicators (KPIs)

• Cost per unit production and margin optimization

• On-time production and delivery rates

• Vendor performance and turnaround times

• Inventory turnover ratio

• Product quality metrics and defect rates

• Operational scalability readiness

Reporting Structure

• Reports directly to the Founder

Compensation Philosophy

• Competitive fixed salary

• Performance-linked incentives tied to cost efficiency and operational milestones

• ESOPs to align with long-term company growth