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A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. Our team helps bridge the relationship between leadership and employees at PwC through Human Resources solutions. You’ll handle issues on operation management, strategic partnership, employee relations and emergency responding.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm’s/client’s expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm’s code of ethics and business conduct.
Job Description
- Event & Activity Management – Plan & execute employee engagement, theme days, festivals , contests and wellness initiatives.
- Recognition & Rewards – Implement recognition programs to show appreciation for hard work & boost retention.
- Internal communication – Develop content (posters, teasers, mailers) to promote events & company initiatives.
- Culture building – Foster a positive work environment , support team building and act as a liaison between employees & management.
- Experience in handling the millennial workforce in BPO sector.
- Experienced in deploying innovative strategies and creative solution to solve business problems
- Previous experience in HR or employee engagement in BPO sector, preferable from Health industry
- ood Grasp of Various HR Processed & Employee engagement and their impact on employee experience.
- Very High on energy and with excellent communication skills.
- Proactive & Result Oriented.
- Quickly establishing relationships and build rapport and trust with employees and stakeholders.
- Comfortable in working in shifts – 4pm to 2am and working out of office all 5 days
- Experience –Previous experience in HR or employee engagement in BPO sector, preferable from Health industry
Requirements
- 8–10 years of relevant professional experience
- Prior experience in BPO / service-based organizations preferred
- Strong proficiency in MS Excel, PowerPoint, and reporting
- High energy level with the ability to work in shifts (4:00 PM – 2:00 AM)
- Willingness to work 5 days a week from the office
Qualification
- Graduate / Postgraduate