Human Capital – Billing / Invoicing – Analyst Full Time

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

KKR’s Gurugram office provides best-in-class business operations services and solutions to our internal stakeholders and clients, drives organization-wide process efficiency and transformation, and reflects KKR’s global culture and values of teamwork and innovation. The office contains multifunctional business capabilities and is integral in furthering the growth and transformation of KKR. The office was established with an initial concentration of finance, operations, and technology personnel, followed by the expansion of additional aand capabilities. KKR’s creation of a Gurugram office builds upon the firm’s momentum in India and bolsters its existing presence in Mumbai.

Team Overview

We design and manage employee benefits globally, ensuring competitive, compliant, and cost-effective programs across all regions. Our focus is on supporting employee wellbeing, aligning benefits with business strategy, and delivering a consistent yet locally relevant employee experience.

Position Summary

KKR is looking for a Billing/ invoicing Analyst to support the day-to-day administration of our benefit plans across the US, EMEA and APAC. Based in Gurugram and reporting to the Head of EMEA/APAC Benefits in London, this role will focus primarily on global benefits invoicing, billing, eligibility management, reporting and audit support.

Working closely with Finance, Payroll, Human Capital and external providers, the Analyst will support the day-to-day benefits operations through detailed invoice reconciliations, data validation and maintaining accurate benefits records. This role is well suited to a detail-oriented individual looking to build foundational experience in global benefits operations within a fast-paced environment

Roles & Responsibilities

• Reconcile global benefits invoices across the US, EMEA and APAC, including headcount validation, premium accuracy checks and resolution of discrepancies with vendors and brokers.
• Partner closely with Finance and Payroll to support accurate accruals, cost allocations, funding and timely payment processing.
• Maintain and validate eligibility files and enrollment data, ensuring alignment between Workday, payroll and vendor reports.
• Perform regular data audits for new hires, leavers and employee changes to ensure accuracy of deductions and coverage.
• Support internal and external audits by gathering documentation, reconciling historical data and maintaining appropriate control records.
• Maintain benefits billing trackers, renewal calendars and process documentation to support operational governance.
• Assist with open enrollment and renewal cycles from a data and billing perspective, including file validation and invoice checks.
• Respond to queries related to eligibility and deductions, coordinating with vendors as needed.
• Prepare recurring and ad hoc reporting and analytics on benefit costs, headcount, trends etc. to support budgeting and forecasting.
• Assist with documenting, maintaining and improving standard operating procedures to enhance accuracy, consistency, control and efficiency across global benefits operations.
• Identify opportunities to streamline, improve, automate, and scale processes, incorporating AI-driven use cases wherever possible.

Minimum Qualifications

• Bachelor’s degree in Business, Finance, HR, or equivalent practical experience.
• 2-4 years of experience in billing and invoicing, finance operations or a related analytical role.
• Strong analytical skills with high attention to detail, particularly in financial reconciliation and data validation.
• Proficiency in excel and comfort working with large data sets.

KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email Benefits@kkr.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.kkr.com/careers because of your disability. You can request reasonable accommodations by sending an email to Benefits@kkr.com. Only emails left for this purpose will be returned.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This notice applies only to applicants and employees who work or will work in Massachusetts, in accordance with applicable state law.