Job description:
Key Responsibilities
1. IT Operations & Support Provide L2/L3 technical support for desktops, laptops, printers, and peripherals. Troubleshoot hardware, software, OS, email, and network-related issues. Manage asset allocation, retrieval, and documentation (laptop, desktop, accessories).
2. Infrastructure Management Monitor system performance, backups, and storage usage. Support LAN/WAN, Wi-Fi, VPN, and basic firewall operations. Ensure periodic health checks of IT systems and network devices.
3. Software & License Management Install, configure, and maintain approved software. Maintain software license compliance (e.g., M365, D365 ,AutoCAD, Defender etc.).
4. Security & Compliance Implement and follow IT security policies and best practices. Manage antivirus, endpoint security, and system patching. Support compliance activities (ISO 27001 / internal audits, if applicable). Monitor and report security incidents or vulnerabilities.
5. Backup & Data Management Maintain backup logs and reports.
6. Documentation & Reporting Maintain IT documentation (network diagrams, SOPs, asset registers). Prepare reports related to IT operations, incidents, and compliance. Assist in IT audits and management reviews. Required Skills & Competencies Strong knowledge of Windows OS, MS Office / M365. Basic to intermediate knowledge of networking (TCP/IP, LAN, Wi-Fi).
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: ₹20,000.00 – ₹30,000.00 per month
Benefits:
Work Location: In person
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