Job Description
Perform end-to-end billing activities in SAP (SD module), including invoice creation, validation, and processing.
Ensure accuracy and completeness of billing data, including pricing, taxes, and contractual terms.
Monitor billing queues and resolve errors, discrepancies, and failed invoices promptly.
Analyze and troubleshoot billing issues related to master data, pricing conditions, or system configuration.
Coordinate with Sales, Customer Service, Logistics, and Finance teams to resolve billing-related queries.
Support month-end and year-end closing activities, ensuring all billing transactions are recorded accurately and on time.
Maintain and review billing reports, identify trends, and recommend process improvements.
Ensure compliance with internal controls, audit requirements, and SOX guidelines (if applicable).
Handle customer billing inquiries and disputes professionally and within SLA timelines.
Participate in system enhancements, testing, and process documentation updates.
Required Qualifications
Bachelor’s degree in Finance, Accounting, Business, or related field.
2–5 years of experience in billing, finance operations, or Order-to-Cash processes.
Strong hands-on experience in SAP (SD module preferred; exposure to FI is a plus).
Good understanding of billing processes, pricing, and revenue recognition basics.
Proficiency in Microsoft Excel and data analysis.
Strong problem-solving and analytical skills
Preferred Qualifications
Experience in a shared services or multinational environment.
Knowledge of SAP S/4HANA is an advantage.
Familiarity with automation tools, reporting dashboards, or process improvement initiatives (Lean/Six Sigma).
Key Competencies
Attention to detail and accuracy
Analytical thinking
Process orientation and continuous improvement mindset
Time management and ability to meet deadlines
Collaboration and customer focus
Qualifications
Commerce Graduate
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