Manager, People Services Full Time

As a Senior Business Analyst, you will partner closely with HR business users and Technology to translate needs into clear, actionable solutions across Oracle Cloud HCM. You will document AS‑IS procedures and define TO‑BE processes, perform gap analyses, and provide options, risks, and impacts across adjacent processes and systems. Acting as the bridge between the People/HR team and Technology/IT, you will prepare end‑user Quick Reference Guides (QRGs) and coordinate with change communications to ensure every step is documented and adopted effectively.

Requirements & Process Design

The day-to-day responsibilities include but are not limited to:

• Engage business stakeholders to identify, assess, and document business requirements; prioritize and advise on options, risks, and dependencies.
• Lead AS‑IS capture and define TO‑BE processes; run workshops and walkthroughs; maintain traceability from needs → specifications → test cases → acceptance.
• Prepare functional specifications for development and ensure non‑functional considerations (data, controls, UX, supportability) are covered.

Delivery & collaboration

• Work with Technical Analysts and the development team to ensure clear understanding of specifications and acceptance criteria.
• Act as a functional SME for new initiatives and projects; support scope shaping with project managers and IT leadership to optimize benefits and reduce risk.
• Develop strong partnerships with key stakeholders in Accounts Payable and Human Resources; drive business‑process issue resolution.

Change, enablement & documentation

• Produce Quick Reference Guides (QRGs)/User Guides and collaborate with change communications to land new ways of working.
• Contribute to UAT planning (scenarios aligned to requirements) and ensure sign‑off evidence is complete and audit‑ready.

Quality & governance

• Maintain high‑quality documentation (process maps, specifications, RACI, risks/issues/decisions).
• Champion continuous improvement across data quality, controls, and KPI reporting for HCM processes.

Must‑have skills

• Excellent presentation, oral, and written communication skills; confident with meeting/workshop facilitation.
• Strong knowledge of HR processes (e.g., Hire‑to‑Retire, Talent Management, Compensation & Benefits).
• 5 –10 years’ experience in documenting business processes (for Senior BA, 5+ years preferred).
• Proficient knowledge of Oracle Cloud HCM from a business/process perspective.

Requirements

• Bachelor’s degree in Business administration, Information Technology, or related field.
• Strong analytical skills: able to interpret complex data and produce actionable insights.
• Understanding of business processes and how they align to technology solutions.
• Familiarity with Oracle E‑Business Suite or Oracle Cloud applications.
• Experience with data analysis tools such as SQL or Excel.
• Exposure to project management methodologies and tools

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity – not just answers – in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com