Medical Office Administrator (MBBS) Full Time

Role Description The Medical Office Administrator (MBBS) will support the smooth, patient-centered operation of a medical facility in Quezon City. This full-time, on-site role involves managing front-desk activities, coordinating patient appointments, handling registration and documentation, and ensuring accurate and timely updating of medical records. The administrator will assist with clinical coordination, including reviewing documentation, supporting physicians with basic medical administrative tasks, and ensuring compliance with clinical protocols and organizational policies. Daily responsibilities include managing phone and in-person inquiries, preparing reports and logs, supporting billing and insurance coordination, and collaborating with clinical and non-clinical teams to optimize workflows. The role also includes maintaining confidentiality, ensuring high standards of patient service, and actively contributing to a culture of quality and continuous improvement.

Qualifications

• MBBS degree from a recognized institution, with valid registration/license as applicable.
• Demonstrated experience in a medical office or clinical environment, preferably in outpatient or diagnostic settings.
• Strong phone etiquette and customer service skills to manage patient and partner interactions professionally.
• Experience in medical office operations and receptionist duties, including scheduling, patient check-in/check-out, and records handling.
• Administrative assistance and office administration skills, including document management, report preparation, and coordination of daily tasks.
• Working knowledge of medical terminology, electronic medical records (EMR), and basic healthcare regulatory standards.
• Proficiency with common office software (e.g., MS Office or equivalent) and ability to learn new digital tools quickly.
• Excellent organizational and time management abilities, with strong attention to detail and accuracy.
• Clear written and verbal communication skills in English; additional local language skills are an advantage.
• Ability to work collaboratively in a multidisciplinary team, maintain patient confidentiality, and uphold ethical standards.
• Previous experience in an accredited laboratory, diagnostic center, or international healthcare setting is an added advantage.