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At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm’s code of conduct and independence requirements.
# Job Description: SRE Associate (3-5 Years)
- Location: Bangalore and Hyderabad
- Work Schedule:** 24/7 Support (Shift-based) with 5 days’ work from office
- Experience:** 3-5 Years
- Department:** SRE Automation
Key Responsibilities
- Foundational understanding of SRE principles such as SLIs, SLOs, error budgets, and reliability metrics
- Experience monitoring system availability, latency, capacity, and resource utilization
- Basic scripting skills (Python, Shell, PowerShell, or Go)
- Ability to execute runbooks, respond to incidents, and escalate appropriately
- Familiarity with cloud platforms (AWS, Azure, or GCP)
- Basic troubleshooting across Linux or Windows environments
- Understanding of logging, metrics, and alerting tools
- Interest in automation, workflow optimization, and reducing manual tasks
- Ability to document operational procedures and update knowledge repositories
- Supports monitoring and alert tuning for high-availability services;
- Supports incident response efforts by collecting logs, metrics, and diagnostic data;
- Supports development of small automation scripts to eliminate repetitive tasks;
- Supports execution of resilience tests, failover validation, and recovery checks;
- Supports deployment validation and post-implementation health checks;
- Supports capacity reviews and basic scalability assessments;
Preferred
- Familiarity with CMDB, Configuration Repositories, and ITSM platforms (ServiceNow, BMC Remedy, etc.).
- 5 days working from office with shift flexibility to support 24/7 client environment.
- Collaborative and dynamic cloud-focused team.
- Opportunities for continuous learning and professional development.
