National Claims Manager Bancassurance Full Time NEW

Designation: National Claims Manager Bancassurance

Office Location: Jaipur

Position description: National Claims Manager Bancassurance

Primary Responsibilities

• National Claims Manager Bancassurance

Additional Responsibilities

• Enhance claims settlement TAT through process optimization and automation.
• Reduce claims rejection percentage by improving documentation, SOPs, and internal checks.
• Develop and maintain SOPs for all types of claims, including Motor, Health, Life, Credit Life, and other asset-based claims.
• Ensure record management as per regulatory guidelines and minimum information requirements.
• Strengthen compliance with guidelines from IRDAI, insurance partners, and internal audit frameworks.
• Prepare and manage BRDs for claims systems (Motor, Health, Life, Others).
• Implement a transparent customer journey on website and mobile app (AU0101).
• Establish end-to-end integration with all insurance companies for a unified claims view (AU Claims Portal).
• Build and manage claims MIS, dashboards, KPIs, and business analysis reports.
• Develop an in-house unified system with end-to-end data integration for real-time claims tracking.

Educational Qualifications Preferred

• Degree: Graduate / Postgraduate – Preferably B.Tech (mechanical/automobile)

Functional Competencies

Experience in BFSI/Bank-led Claim & insurance specialized in General Insurance.

(Claims experience with Insurance Broking companies, Bank or General Insurance Cos.)