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Full job description
About Lean Kitchen Network
Lean Kitchen Network is a venture builder creating and scaling some of the UK’s
most commercially successful and culturally relevant food brands.
We partner with Heinz, PepsiCo, and Doritos to turn high-demand ideas into scalable
food concepts, operating across 300+ kitchens nationwide.
We combine brand, data, and operations to help hospitality partners unlock growth at
scale.
The Role
We’re looking for an ambitious Operations & Account Support Executive to
support the operations and the account management team.
What You’ll Do
● Manage customer reviews, refund requests, and partner support across delivery platforms
● Monitor ratings, customer feedback, and operational performance across brands and sites
● Support the setup, auditing, and quality checking of promotions, menus, and store listings
● Maintain accurate operating hours, listings, and platform information across aggregators
● Prepare operational reports, dashboards, and daily updates for internal teams
● Support the Account Management and Operations teams with scheduled and ad hoc tasks
● Coordinate customer service tickets and operational issue resolution with partners
● Share operational insights and feedback to help improve partner and brand performanceInternal Collaboration
● Work closely with the Operations, Account Management, and Marketing teams to support day-to-day business activities
● Share operational and customer insights to help improve brand performance and partner experience Who We’re Looking For
● Strong communication and relationship-building skills
● Highly organised with strong time management and attention to detail
● Proactive, solutions-focused, and comfortable working in a fast-paced environment
● Able to manage multiple operational tasks independently and prioritise effectively
Why Join LKN?
● Work with major brands and leading UK hospitality operators
● Make a visible commercial impact from day one
● Gain exposure across partnerships, operations, and growth
● Join a fast-growing business operating in 300+ locations across UK
● Competitive salary
Job Types: Full-time, Permanent
Pay: ₹350,000.00 – ₹390,000.00 per year
Benefits:
- Paid time off
- Work from home
Work Location: Remote